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Professional Scratch Repair & Data Recovery for CD - DVD & Video Game Discs

   For Home, Business, Educational & Public Institutions

  I have ordered my disc repair, Now what?

1.
If you have made an online payment, you will be directed to our Order Form and Confirmation page directly after making your payment. If you need to re-visit that page Click Here. You will also receive a confirmation email / receipt for your payment

2. Simply send us your discs and completed order form. Our order form can be found here.
3. Once we receive your scratched discs, we will email you a confirmation that your discs have arrived with us and that they are under repair, recovery or assessment.

If you have not received any emails from us, please check your Spam and Junk mail filters FIRST. If you have any questions once you have placed your order please get in touch using the Contact Us  links on any page of our website.

 I am asked to print an order form, I don't have a printer, What do I do?
For orders of 2 or more discs: If you have already placed an order and made your payment, simply click here to request that we send you an Order Form

For Single Disc Orders:  If you would like an order form for a Single Disc order, please complete the online form which can be found here.

 What is the best way to send discs to you by post for repair?
We highly recommend using card CD / DVD mailers designed for the purpose of sending discs in the post. If any other envelope or packaging is used then this must be re-enforced with rigid cardboard and all items must be enclosed within 2cm padding material. The most common cause of breakage while in transit is from discs snapping or cracking when sent in paper envelopes or padded envelopes.

While padded mail bags/envelopes protect some contents, enclosing discs only, loose in a padded envelope does not offer any protection from discs snapping....
and they almost always end up in two or more pieces.

 

A4 sized paper envelopes with no cardboard stiffening are almost guaranteed to result in broken, cracked and warped discs

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Either add cardboard to make the mailbag or envelope rigid or, use a mailer designed for the purpose of mailing CD's and DVD's within 2cm of padding material & mark Do Not Bend.


We supply these mailers free of charge once you have placed an order if you
 select 'Request a Free Mailer' when you place your order.


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